Frequently Asked Questions

Everything you need to know about your Studio Noos order.

What is the standard shipping time for my order?

We aim to process and ship all orders within 1-2 business days. Delivery typically takes 3-5 business days depending on your location.

How can I return or exchange an item?

You can return any unused item in its original packaging within 14 days of receipt. Please visit our returns portal to start the process.

Are your bags handmade?

Yes, our signature mom-bags and accessories are handmade by a foundation in the Netherlands that creates jobs for people with a distance to the labor market.

How should I wash my Studio Noos products?

Most of our products can be washed at 30 degrees Celsius on a cold cycle. We recommend avoiding the tumble dryer to maintain the fabric's quality.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible payment options.

Do you ship internationally?

Yes, we ship our collections worldwide. Shipping costs and delivery times will be calculated automatically at checkout based on your destination.