Returns & Exchanges

At Studio Noos, we want you to be completely satisfied with your purchase. If your handmade item isn't quite right, you can return or exchange it within 14 days of receipt, provided it is in its original, unused condition.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.

3

Ship the Package

Affix the provided return label to your parcel and drop it off at your nearest authorized shipping point or postal office.

4

Receive Your Refund

Once our warehouse team has inspected your return, we will process your refund to the original payment method within 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing